CONDITIONS OF RENTAL

Any bookings made through AKD Holidays (hereafter referred to as “the Company”) are based on the acceptance of the terms and conditions herein by the hirer (hereafter referred to as “the Customer”.)

PRE-QUALIFICATION
Driver’s licence: Customers must have held a full driving licence for a minimum of 3 months. This licence must be presented on the day of hire. An international driving licence is required for any driver whose licence is of non-roman alphabet (e.g. Japanese).

Minimum age: The minimum age for hire with insurance through the Company is 18.

Additional Drivers:
Additional Drivers can be added to a rental subject to these same Pre-qualification conditions. The Customer will ensure that any Authorised Driver complies with the Rental Terms and Conditions. Only the Customer and Authorised drivers named overleaf are permitted to drive the rental vehicle.

USE OF VEHICLE
The Vehicle will not be used for:
i/ The carriage of passengers or property for hire or reward
ii/ Racing, pace-making, reliability trials, speed testing or driving instruction
iii/ To propel or tow any other vehicle or trailer except where the vehicle is covered by the Customers own insurance and the Company’s written consent has been obtained.
iv/ In violation of the provision of any legislation, order or regulation affecting the use, loading or condition of the vehicle for any illegal purpose.
v/ Outside Mainland Mauritius
vi/ For courier/delivery use or fast food delivery
vii/ Driving tuition

The Customer acknowledges that any property left at the company’s premises, or within the vehicle before, during or after the hire, is left at the Customers own risk and that the Company takes no responsibility for damage or loss to such property.

CHARGES
Deposits:
At the time of rental a 375 € refundable deposit will be pre-authorised on a major credit debit card to secure the booking. Debit card cannot be used here. Diners Club, Solo and Electron cards are not accepted.

Rental Charge
The rental charge includes, breakdown cover, unlimited mileage, third party insurance. Details of who to contact in the event of breakdown will be given at the commencement of hire.

Third party insurance is included in the rental charge. Law requires this. The excess on this insurance is 375 €.

The Rental charge is taken when the rental starts.

CHARGEABLE DAMAGE
Damage liability insurance included covers the Customer for financial responsibility for damage to the vehicle, no matter how the damage is caused providing that the Rental Terms and Conditions have not been broken. The cover includes the cost of repairs to, or replacement of all or part of the vehicle. The insurance carries an excess of 375€. This means the Customer will have to pay the first €375 of any damage. Should the vehicle be returned with additional damage then €375 will be taken, and any difference refunded once an authorised repairer has given a written quote for the repair work. Where these Rental terms and Conditions are broken, or where damage/theft is caused to the vehicle or any third party by the Customers wilful act or through negligence then this insurance cover does not apply. The Customer would then become liable for the TOTAL repair or recovery costs. This includes, but is not restricted to, responsibility for any loss or damage to the vehicle or its accessories as a result of theft occurring when the Customer or any authorised driver has left the keys in or with the vehicle and the Customer hereby indemnifies the Company against such loss or damage. Damage is chargeable to the Customer regardless of blame. If a third party is involved, it is the Customers responsibility to present the Company with full details of any involved parties. The Company will deduct the excess, and if any money is recovered from the third party, it is the Company’s responsibility to refund the Customer this amount.

The Customer agrees to return the vehicle with all tyres, tools, audio equipment and other accessories in the same condition as when received. Damage also includes and is not exclusive to stone chips, tyres, punctures, windscreens, mirrors, aerials, fuel caps and loss of wheel trims. If special cleaning is required for whatever reason, the Company will charge up to the excess amount to cover the cost of any cleaning and/or repair work required.

ADDITIONAL EQUIPMENT
Child Car Seats are available upon request and subject to availability. This is not a FREE provision. These items can be pre-booked and should be requested at time of booking.

Roof boxes are not available.

FUEL
Rental vehicles use either Unleaded or Diesel fuel. The Customer will be advised of which type of fuel the Rental vehicle takes upon the start of rental. If a vehicle is incorrectly filled it can cause severe damage and should not be driven any further. The vehicle will need to be recovered and then repaired. This is classed as chargeable damage. The fuel level of your vehicle upon the start of hire will be marked down on the vehicle inspection sheet. The vehicle should be returned with the same amount of fuel. Where the vehicle is returned with less fuel that it started the Company will charge you at a variable rate (available upon request upon start of hire) for the difference. Please be advised that if the vehicle is returned with more fuel than when the rental started the Company are unable to refund any monies for this excess.

ONLINE DISCOUNT
The price displayed when booking online will include any applicable online discounts.

EXTENSIONS / LONG TERM HIRES
In the event the Customer requires a vehicle longer than the agreed rental period overleaf the Customer must notify the Company at least 2 working hours prior to the termination of the agreed rental period. In the event that the Customer fails to notify the Company of such requirement the authority to retain the rental vehicle may, at the Company’s discretion, terminate and, in that event, the Customer will become liable for any loss of damage incurred by the Customer as a result. The Company reserves the right, in the event of such failure of notification, to use such lawful means as it may choose to recover the said rental vehicle.

For any long term hires the Company will contact the Customer to check mileage periodically and reserve the right to ask for the vehicle to be exchanged at any point during the rental period. The Company may also ask for the rental vehicle to be taken to the hiring branch for inspection and/or safety checks.

PENALTIES/CHARGES
The Customer is liable for all penalties incurred during the rental period including, but not restricted to, parking, clamping, bus lane and speeding fines, congestion and compound charges.

At the termination of rental, where the vehicle is being collected, it is the Customers responsibility to ensure that the vehicle is parked in a suitable place to allow collection at any time up to a period of 6 working hours from the time of advising collection or the booked collection time, whichever is sooner, without the imposition of any parking or clamping fines or towing or compound charges. If this provision is not complied with then the Customer shall be responsible for such penalties. There will also be a charge for loss of income while the vehicle cannot be rented out.

AVAILABILITY
All reservations are made subject to availability. The Company regret that there may be times when, due to unforeseen circumstances, they may not be able to supply the vehicle, group, or equipment required. If we are unable to conform to your vehicle reservation, we will endeavour to offer you an alternative vehicle in the next highest class/group, at no extra charge.

In case we are unable to honour your reservation, our only liability will be to refund all sums paid on booking

WE REGRET THAT WE ARE UNABLE TO ACCEPT ANY LIABILITY TO YOU FOR ANY DIRECT LOSS OR DAMAGE WHICH YOU INCUR WHICH WAS NOT REASONABLY FORSEEABLE BY US, OR FOR ANY INDIRECT LOSS OR DAMAGE, ARISING FROM OUR FAILURE TO HONOUR ANY PART OF YOUR RESERVATION.